Rumbek Centre CBI Distribution Report

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Voucher distribution was conducted at the aforementioned locations within Rumbek Municipal Council and its outskirts. The voucher distribution exercise was carried out by Plan International 2 days prior to the redemption with the help of the Shelter/NFI Distribution Volunteers, the Distribution Committee and Rumbek Centre County RRC Coordinator.

Voucher redemption was held in the central business district at the vendor’s shop located in the main market. Voucher redemption was conducted by the vendor with the overall supervision being done by Plan International staff, Shelter/NFI Distribution Volunteers, Distribution Committee and RRC. Prior to voucher redemption beneficiaries and traders were trained on the use of restricted commodity paper vouchers.

In the days leading up to both voucher distribution and redemption, Plan International, with the support of community leaders and RRC conducted thorough mobilization and sensitization of the beneficiaries and other stakeholders in all the 7 locations/Boma being targeted within Rumbek Municipality and its vicinity.

Pre-voucher distribution and redemption meeting was held by Plan International with local authorities, the chiefs, the RRC among other stakeholders. During the meeting, Plan International communicated and clarified the specific Shelter/NFI items to be redeemed by the beneficiaries from traders including the value of the basket calculated on the basis of the Minimum Expenditure Basket of essential Shelter and Non-food items taking into account prices of the items in the market as per the results of the market analysis conducted in Nov and the budget ceiling (which has been pegged) in the project at SSP 16,000.

In early November, Plan International carried out a market analysis to underpin and justify the Cash-Based Transfer Modality. The results of the assessment point to a vibrant market in Rumbek town with availability of essential Shelter/NFI commodities although their prices have skyrocketed in recent months attributable to torrential rains and accompanying flooding that has washed away bridges and general deterioration of the main route connecting Yirol and Rumbek. This has led to complete impassability of Yirol- Rumbek road, hence bringing to a halt, the transit of merchandise to Rumbek Centre and beyond.

Mobilization was done before the distribution and redemption dates with the help of the volunteer community mobilize and different village chiefs, who conveyed the message of the voucher distribution and redemption to the beneficiaries. In order to ensure accountability to the affected population throughout the project, communication was done to the beneficiaries with regard to their entitlements; complain redress mechanism and the precise types and quantity of items to be received at the redemption point (vendors’ shop).

Throughout the process, Plan International ensured equal access to men, women, girls and boys by including them in sensitization and awareness meetings, setting up a diverse Distribution Committee that transcends all these groups, designing an objectively verifiable and clear targeting criteria, communication of the entitlement value (basket) to the beneficiaries, participation and involvement. This ensured project ownership, sustainability of the response and accountability to the affected populations as enshrined in the 2019-2020 Shelter/NFI Cluster Strategy.

Recommended guidelines were also communicated during the mobilization. The beneficiaries were informed that minors and non-beneficiaries would not be allowed to access the distribution and redemption site and to receive items and/or vouchers on behalf of their parents or relatives

About complaints during distribution and redemption, beneficiaries were encouraged to raise complains regarding the targeting criteria, vendor behaviours, traders giving cash to the beneficiaries instead of the specified items, poor quality of items, diversion by local authorities, harassment, missing names, etc. Complaints were handled by a committee made up of beneficiary representatives, local authority and the chiefs. IDPs’ representatives, women and people with disabilities were also present in the committee.

During voucher distribution and redemption, strict regulations were set up at both the distribution and vendors’ redemption sites, and clear indications of different areas were put in place (waiting area, signing area, distribution and exit point). Three different lines were set, one for lactating and pregnant mothers one for elders and most vulnerable beneficiaries one for the rest of the beneficiaries, while children were not allowed to collect items on the behalf of their parents or guardians.

Unlike voucher redemption that was conducted at the vendors’ shops, voucher distribution was carried out at various central locations (Boma/Village) centres in all the 7 targeted locations

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